1. Introduction
Welcome to Vetted Nurses (“Vetted Nurses,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Date of birth
- Email address
- Phone number
- Home address
- Government-issued identification
- Profile photograph
- Emergency contact information
Professional Information
- Nursing license(s)
- License numbers and expiration dates
- Certifications (BLS, ACLS, PALS, CPR, etc.)
- Educational background
- Employment history
- Resume/CV
- References
- Skills and specialties
- Work availability
- Years of experience
Verification Documents
To verify your credentials, we may collect:
- Nursing licenses
- Government-issued ID
- Certification documents
- Background check information
- Drug screening results (where applicable)
- Immunization records
- Other compliance documentation required by employers
Payment Information
We may collect payment information such as:
- Bank account information for direct deposit
- Tax information
- Billing information
- Payment transaction history
Payment information is processed through secure third-party payment providers. We do not store complete payment card information on our servers.
Device Information
We may automatically collect:
- IP address
- Device type
- Operating system
- Browser information
- Mobile device identifiers
- App version
- Crash reports
Location Information
With your permission, we may collect your location to:
- Match you with nearby job opportunities
- Improve search results
- Verify work locations
You may disable location access through your device settings.
Location Information – Active Bookings
With your permission, we may collect and share your location with users involved in an active booking to provide live location, navigation, and booking coordination features. Location information is not used for advertising or cross-app or cross-website tracking.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Verify nursing credentials
- Match nurses with employers
- Process payments
- Communicate regarding job opportunities
- Notify you of expiring licenses or certifications
- Improve our Services
- Prevent fraud
- Conduct identity verification
- Comply with legal obligations
- Provide customer support
- Send important account notifications
4. Credential Verification
Vetted Nurses verifies professional credentials to help employers identify qualified healthcare professionals.
Verification may include:
- State licensing boards
- Certification organizations
- Background screening providers
- Identity verification services
- Employment verification providers
Verified users may receive a “Verified” badge within the platform.
5. Information Sharing
Employers
Employers may view:
- Your profile
- Qualifications
- Experience
- Certifications
- Availability
- Ratings and reviews
- Verification status
Sensitive personal information such as Social Security numbers or banking information is never shared with employers.
Service Providers
We may share information with trusted vendors who provide:
- Cloud hosting
- Payment processing
- Identity verification
- Background screening
- Customer support
- Analytics
- Email and SMS communications
These providers are required to protect your information.
Legal Requirements
We may disclose information if required by law, court order, subpoena, or government request, or to protect the rights, safety, and property of Vetted Nurses, our users, or others.
6. HIPAA
Vetted Nurses is a staffing and credential verification platform. Although healthcare employers using our platform may be subject to HIPAA, Vetted Nurses does not request users to upload patient medical records or protected health information (PHI).
Users must never upload confidential patient information to the platform.
7. Data Security
We implement industry-standard safeguards including:
- Encryption in transit and at rest
- Secure cloud infrastructure
- Multi-factor authentication where available
- Access controls
- Routine security monitoring
- Regular software updates
Although we strive to protect your information, no system is completely secure.
8. Data Retention
We retain information only as long as necessary to:
- Provide our Services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
Certain records may be retained after account closure where required by law.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account
- Request data portability
- Restrict certain processing
- Withdraw consent where applicable
- Opt out of certain communications
Requests may be submitted through the app or by contacting us.
10. Communications
We may send:
- Job alerts
- Credential expiration reminders
- Payment notifications
- Security alerts
- Platform announcements
- Customer support messages
You may opt out of promotional communications while continuing to receive essential account-related notices.
11. Children’s Privacy
Our Services are intended only for individuals who are at least 18 years old. We do not knowingly collect information from children.
12. International Users
If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
13. Account Deletion
You may request deletion of your account through the app or by contacting our support team.
Some information may be retained if required by law or for fraud prevention and regulatory compliance.
14. Third-Party Services
Our Services may integrate with third-party providers such as:
- Payment processors
- Identity verification services
- Background check providers
- Mapping services
- Cloud hosting providers
- Notification providers
These third parties maintain their own privacy policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted within the app and on our website with a revised effective date.
Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Vetted Nurses
Email: privacy@vettednurses.com
Thank you for trusting Vetted Nurses with your professional information. We are committed to protecting your privacy while helping connect qualified healthcare professionals with employers safely and securely.